About
us
HighSpeedPC, LLC was founded in the summer of 1999 and based on
a love for cool PC gear and a few simple
principles many of which are overlooked by online retailers:
1) Good, old
fashioned personal customer service.
We value your business and want you to come back! So we're here
for you and want to help before, during, and after you place your
order. Our customer service is one thing that separates us from
the pack. If you have any questions about our products, your order
status, if you have a problem, concern or just want to chat, you
can email me
here
and I'll make sure you're taken care of. We reply to your email
very quickly, and so far 100% of all our customer's issues have
been dealt with positively via email.
We are also very proud of our status on Reseller
Ratings.com. The comments left by our customers speak for
themselves and I encourage you to see
for yourself what people say about us.
2) Keep the
customer informed.
I have ordered some things from other stores online and
wondered if they even got my order, no order or shipping
confirmation, another example of what not to do.
When you order with us you receive an instant automated receipt,
soon after we receive your order we send you a personal order
confirmation email, then another email to let you know your order
has shipped out and when to expect it. This formula has worked
well according to our customers.
3) Quality
stuff at great prices.
I've been asked why our catalog is relatively
limited, and the simple answer is we don't want to be just another
computer store selling everything from sound cards to printers.
There's enough places like that on the 'Net. We want to offer
"specialty
computer hardware"
that you can't find at your local electronics super store.
4) Fast and
affordable shipping.
Your order will be processed and shipped out as quickly as
possible, usually within 24 hours.
We offer shipping through UPS and USPS Priority Mail to US
destinations and UPS to almost anywhere in the world. I personally
like Priority Mail because it's so darn cheap and pretty darn
fast. 2-3 day shipping starting at $3.85, not bad at all.
Shipping options can be selected before you check out, so you
can see exactly what your total will be, shipping included. The
shipping charges are based on weight/size/destination and are set
as accurately as possible to what our cost is, so you're not
over-paying on shipping!
We're here to offer you some unique, high-quality computer gear
and get it to you quickly and affordably. We want you to keep
coming back, so you can count on HighSpeed PC to be there when you
need us.
We're doing our absolute best to expand our services and evolve
our business to offer our customers the best online shopping
experience possible. If you have any comments on how to better our
product line or services please let us know, comments are always welcome...
God
bless,
Scott A Brown
Operating Manager
HighSpeed PC, LLC
Info on our reseller's program: Resellers
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